USEFUL INFORMATION

 Booking and payment

When you make the reservation, we will send you a confirmation that the cottage is free together with instructions how to pay the pre payment. The reservation fee (pre payment) for cottages is € 70 per week of the rent, and for the apartment € 30 per week. After the pre payment is received, the booking is considered to be confirmed. The final payment must be made at least 6 weeks before your holiday begins. If the reservation is made later than six weeks before the holiday starts the whole sum is paid. After the final payment is received we will send you the directions on how to find your accommodation. Please inform us of your time of arrival, either by phone or by email in good time before your holiday starts. Usually we will then be there waiting for you!

 Staying in the cottage/apartment

For the cottages the check-in/ check-out day during the high and mid season is Saturday and the minimum stay is one week. For the apartment there is no minimum of stay even in the high season periods. With a weeklong stay, the cottages/apartment will be available to you from 16.00 on the day of your arrival until 12.00 on the day of your departure. In the case of a weekend stay, the cottages/apartment will be at your disposal from Friday afternoon at 16.00 (4 pm) to Sunday evening at 22.00 (10 pm). The maximum number of people using the cottage must not exceed the number of beds indicated in the description.

 Equipment

The cottages and the apartment have normal furnishings, crockery, eating and cooking utensils, for the cottages also hand towel and dish cloths. Firewood (for the cottages) and electricity are also covered by the rent. The cottages/apartment have mattresses, pillows and blankets. You must bring your own sheets, pillowcases and towels, but if you like, bed linen can be rented in advance for € 10 per person; this will include sheets, a pillowcase and bath towel. Washing up liquid, spices (pepper, salt, etc.), toilet paper and kitchen rolls are not included in the rent. However we'll try to always keep something so you get started.

 Cleaning

You are responsible for cleaning the cottage/apartment during and at the end of your stay. You must clean the cottage and wash the dishes on the day of your departure. You can if you wish book, in advance, the end cleaning. The cost of such cleaning is € 70 for the cottages and € 30 for the apartment. If, during your stay, you discover something is missing or the service needs improving, do not hesitate to contact us. Do not allow your holiday to be spoilt by a fault or problem that we can put right immediately!

 STANDARD CONDITIONS FOR HOLIDAY ACCOMMODATIONS

The owner applies the following conditions to bookings, reservations and cancellations of bookings connected with our cottages and holiday apartment. These conditions become binding on both parties once the client has paid the deposit referred to in these conditions, or has paid both the deposit and the final payment at one and the same time.

 Booking and payment

A booking is considered to be confirmed once the client has paid the deposit (pre payment), or has paid both the deposit and the final payment at one and the same time. The remaining amount must be paid at least six (6) weeks before the holiday is due to commence. If the final payment has not been remitted on or before the due date, then the booking shall be deemed cancelled. If a booking is made within less than six (6) weeks before the commencement of the rental period, the deposit will not be invoiced separately and the entire sum must be paid immediately.

 Cancellation of booking

In the case of a cancellation, the client will forfeit the deposit. If the cancellation is made less than 21 days before the commencement of the stay, the client will be required to pay the entire sum for the accommodation. If it is possible to rent the accommodation to another person or party, from whom an equivalent sum is obtained, the deposit only will be retained. The foregoing notwithstanding, all sums paid to us will be refunded to the client, with the exception of the deposit, if the client, or a person from the same household, falls ill, has an accident or dies. In this case, cancellation must be notified to us without delay and properly verified, e.g. by a doctor's certificate. If the cancellation is made during the course of the holiday, payments already made by the client will not be refunded.

 Entitlement of owner to cancel a booking

In the case of force majeure, we may cancel a booking. In this case, the client is entitled to a full refund of the sum paid.

 Holiday cottage/apartment accommodation

The key(s) to the cottage will be handed over to the client at the time of arrival as estimated and notified to us by phone or email. The owner is entitled to charge a deposit of 20 € against the loss of the key(s). In the case of a one-week stay, a cottage will be at the client's disposal from 16.00 (4 pm) on the day of arrival, to 12.00 (12 noon) on the day of departure. In the case of a weekend stay, the cottage will be at the client's disposal from Friday afternoon at 16.00 (4 pm) to Sunday evening at 22.00 (10 pm). The rent for a cottage covers the furnishings, cooking and eating utensils in it, as well as fuel for heating, cooking and lighting purposes. Mattresses, blankets and pillows are included in the rent. Clients must bring their own bed linen and towels or order these on beforehand. The client is responsible for cleaning the cottage during the rental period and on departure. Should the client fail to do so and the owner will be obliged to clean the cottage before the next client arrives, the owner shall be entitled to make a supplementary charge of no less than € 70 (cottages) and € 35 (apartment) for the cleaning. The maximum number of people using the cottage must not exceed the number of sleeping places indicated in the description. The use of a tent or caravan on a holiday cottage plot is forbidden without the owner's permission.

 Compensation for damage caused

The client is responsible for paying the owner for any damage caused to the cottage or its contents by him/her during the occupancy.

 Complaints

All objections and complaints regarding the holiday accommodation must be made immediately the cause for them arises during the holiday period and directly to the owner of the property.

 Disputes

The contracting parties shall first and foremost attempt to resolve the disputes by an agreement. If no reconciliation is achieved, then the client may refer the dispute to the Consumer Complaints Board.

 Right to alter prices

The owner reserves the right to correct errors in the price list(s) before a rental agreement is made. After an agreement has been made, the owner is entitled to raise, and similarly is obliged to reduce, the agreed price, if the taxes or public charges affecting the price of the holiday service change.